Terms of Service
Welcome to Whole Life Aftercare. These Terms of Service (“Terms,” “Terms of Service,” or “Agreement”) govern your access to and use of wholelifeaftercare.com and any products, services, content, features, or functionality made available through our website.
The website is operated by Whole Life Aftercare (“Whole Life Aftercare,” “Wholelife,” “we,” “us,” or “our”).
By accessing or using our website, creating an account, placing an order, purchasing our products, applying for a wholesale account, or otherwise interacting with our services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with these Terms, please do not use our website or services.
1. USE OF OUR WEBSITE
You agree to use the Whole Life Aftercare website only for lawful purposes and in accordance with these Terms.
You may not use our website to:
Violate any applicable federal, state, local, or international law
Attempt to gain unauthorized access to our website, systems, or accounts
Interfere with the operation or security of our website
Introduce viruses, malware, or other harmful technology
Scrape, copy, reproduce, or commercially exploit website content without permission
Impersonate another person or business
Submit false, misleading, or fraudulent information
Engage in activity that could damage Whole Life Aftercare or its customers
We reserve the right to restrict or terminate access to our website if we reasonably believe that a user has violated these Terms.
2. ELIGIBILITY
By using our website, you represent that you are legally capable of entering into a binding agreement under applicable law.
If you are purchasing products on behalf of a business or organization, you represent that you have authority to act on behalf of that business or organization.
3. PRODUCTS AND PRODUCT INFORMATION
Whole Life Aftercare makes reasonable efforts to ensure that product descriptions, photographs, ingredients, pricing, availability, and other information displayed on our website are accurate and current.
However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.
Product packaging, labeling, colors, dimensions, and appearance may vary slightly from photographs displayed on our website.
We reserve the right to:
Modify product descriptions
Change product formulations
Discontinue products
Limit quantities
Correct pricing or product information
Change product availability
Refuse or cancel orders when necessary
Any product information provided on our website is for general informational purposes and should not be considered medical advice.
4. BODY ART AFTERCARE PRODUCTS
Whole Life Aftercare products are intended to support the care and maintenance of tattooed and pierced skin.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition unless specifically stated otherwise and permitted by applicable law.
Individual results may vary.
You are responsible for following the product's directions, warnings, ingredient information, and any instructions provided by your tattoo artist, piercer, or qualified healthcare professional.
If you experience unusual irritation, an allergic reaction, significant swelling, severe pain, discharge, fever, or other concerning symptoms, discontinue use and seek appropriate medical advice.
5. ORDERS AND PURCHASES
When you place an order through our website, you are making an offer to purchase the products in your order.
Receipt of an order confirmation does not necessarily mean that your order has been accepted.
We reserve the right to accept, refuse, limit, or cancel any order for any reason, including:
Product availability
Pricing errors
Payment issues
Shipping restrictions
Suspected fraud
Unusual purchasing activity
Incorrect customer information
Errors in product or website information
If we cancel an order after payment has been processed, we will issue a refund for the amount charged for the canceled portion of the order.
6. PRICING AND PAYMENT
Prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing errors, including errors caused by technical or typographical issues.
Applicable taxes, shipping charges, and other fees may be added to your order during checkout.
Payments may be processed through third-party payment providers. By submitting payment information, you represent that you are authorized to use the payment method provided.
We do not guarantee that every payment method will always be available.
7. SHIPPING AND DELIVERY
Orders are shipped to the address provided during checkout.
You are responsible for providing accurate and complete shipping information.
Whole Life Aftercare is not responsible for delays or delivery failures resulting from:
Incorrect addresses
Incomplete addresses
Carrier delays
Weather
Natural disasters
Government restrictions
Customs delays
Events outside our reasonable control
Estimated delivery dates are estimates only and are not guaranteed unless expressly stated otherwise.
Risk of loss may transfer to the customer upon delivery to the shipping carrier or as otherwise provided by applicable law.
8. RETURNS AND REFUNDS
Returns and refunds are subject to our Return & Refund Policy.
Products must meet the requirements described in that policy in order to qualify for a return or refund.
We reserve the right to refuse returns that do not meet the applicable requirements.
For questions regarding a return or refund, please contact us before sending products back.
9. WHOLESALE ACCOUNTS
Whole Life Aftercare may offer wholesale purchasing opportunities to qualified businesses, including tattoo studios, piercing studios, retailers, distributors, and other approved businesses.
Wholesale accounts are subject to approval.
We reserve the right to approve, deny, suspend, or terminate wholesale accounts at our discretion, subject to applicable law.
Wholesale customers agree to provide accurate business and contact information and to comply with applicable wholesale pricing, ordering, resale, and payment requirements.
Wholesale pricing and terms are intended for approved wholesale customers and may not be publicly advertised or represented as retail pricing unless authorized by Whole Life Aftercare.
Additional wholesale terms may apply.
10. PROMOTIONS AND DISCOUNT CODES
From time to time, Whole Life Aftercare may offer promotional codes, discounts, sales, giveaways, or other special offers.
Promotions may be subject to additional terms and conditions.
Unless otherwise stated:
Promotional codes may have expiration dates
Promotions may not be combined
Promotions may be limited to certain products
Promotions may have quantity restrictions
Promotions may not be exchanged for cash
Promotions may be modified or canceled at any time
We reserve the right to correct errors or cancel promotions that have been offered incorrectly.
11. USER CONTENT AND REVIEWS
If you submit reviews, photographs, testimonials, comments, suggestions, social media content, or other material to Whole Life Aftercare (“User Content”), you grant Whole Life Aftercare a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, display, distribute, and otherwise use that User Content for business, marketing, advertising, promotional, and other lawful purposes.
You represent that:
You own or have the necessary rights to the User Content
Your submission does not violate another person's rights
Your submission does not contain unlawful or defamatory material
Your submission does not infringe copyrights, trademarks, privacy rights, or other rights
We reserve the right to remove or decline to publish User Content at our discretion.
12. INTELLECTUAL PROPERTY
All content on the Whole Life Aftercare website, including but not limited to:
Logos
Brand names
Product names
Product photographs
Graphics
Designs
Text
Videos
Images
Website layouts
Icons
Packaging artwork
Marketing materials
is owned by or licensed to Whole Life Aftercare and may be protected by copyright, trademark, trade dress, or other intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, publish, display, or commercially exploit our intellectual property without our prior written permission.
The Whole Life Aftercare name, logo, trademarks, product names, and related branding may not be used without authorization.
13. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or integrations with third-party websites, applications, payment processors, shipping providers, social media platforms, analytics providers, or other services.
Third-party services are governed by their own terms and privacy policies.
Whole Life Aftercare does not control and is not responsible for the content, policies, security, availability, or practices of third-party services.
14. WEBSITE AVAILABILITY
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be:
Available
Secure
Error-free
Uninterrupted
Free from viruses or harmful components
Accurate or complete
We may temporarily suspend or modify the website for maintenance, updates, security, technical issues, or other business reasons.
15. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Whole Life Aftercare website and its content are provided on an “as is” and “as available” basis.
Whole Life Aftercare makes no warranties, express or implied, regarding the website, its content, or its availability, except where such warranties cannot legally be excluded.
We do not guarantee that:
The website will meet your specific requirements
The website will operate without interruption
Information on the website will always be accurate or complete
Products will produce a particular result
Products will be suitable for every individual
Nothing in these Terms is intended to exclude any warranty or consumer protection right that cannot legally be excluded.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Whole Life Aftercare and its owners, officers, employees, contractors, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website, products, or services.
This limitation does not apply where prohibited by applicable law.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
17. INDEMNIFICATION
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Whole Life Aftercare and its owners, officers, employees, contractors, affiliates, suppliers, and service providers from claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising from or related to:
Your violation of these Terms
Your misuse of the website
Your violation of applicable law
Your infringement of another person's rights
User Content you submit
Your unauthorized use of our intellectual property
18. TERMINATION
We may suspend or terminate your access to our website or services at any time if we reasonably believe you have violated these Terms or engaged in fraudulent, abusive, unlawful, or harmful activity.
Termination does not affect provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, and governing law.
19. GOVERNING LAW
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any dispute arising from or relating to these Terms or your use of our website will be handled in accordance with applicable California law, except where federal law or other applicable law requires otherwise.
20. CHANGES TO THESE TERMS
We may update or modify these Terms from time to time.
When changes are made, we will update the “Last Updated” date at the top of this page.
Your continued use of the website following the posting of updated Terms constitutes acceptance of the revised Terms to the extent permitted by law.
21. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.
22. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Whole Life Aftercare regarding your use of our website and services.
23. CONTACT US
If you have questions regarding these Terms of Service, please contact us:
Whole Life Aftercare
Antioch, California, USA
Email: Sales@WholeLifeAftercare.com
Website: wholelifeaftercare.com
Last Updated: September 30, 2026